In order to control the quality of our products, ensure authenticity, to guarantee that there is no risk of tampering to all of our products, and protect our customers health, we do not honor or accept any returns.
***Health and personal care items cannot be returned, Or exchanged due to hygiene reasons
PLEASE MAKE SURE YOU ARE PURCHASING THE CORRECT SIZE AND PRODUCT
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@ShopMBSalon.com and send your item in all original packaging to:
MB Salon, 3036 Healthy Way , Suite 125, Birmingham AL 35243, United States.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@ShopMBSalon.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to: MB Salon, 3036 Healthy Way , Suite 125, Birmingham AL 35243, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.